Tackling Food Waste for Nature's Touch

As much as people want to believe that you can be a sustainable company without completing the conservation assessments in your supply chain, that’s not true. We were measuring losses, but without having done these quantitative assessments, we never would have gone as deep as we did. It changed the way we see and talk about ‘waste’. And thanks to our implementation of the work, sustainability in 2023 is a pillar for our company. It’s a license to operate – it’s not a nice to have, it’s a must have.”

Deborah Wolman – VP of Sustainability & Revenue Management Nature’s Touch Frozen Foods

We were pleased to work with the Anthesis team on this project and are very happy with the support they provided. The team’s expertise in SBTs in Private Equity, combined with their attentiveness to our needs, made us comfortable to commit to the SBTi. They also made the submission process to the SBTi very smooth by helping out with the application to fulfil all requirements.

Caroline Löfgren, Chief Sustainability Officer
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Together with our partners at Second Harvest and Enviro-Stewards, we set out to prevent and reduce food loss and waste at Nature’s Touch’s production facilities in Abbotsford and Montreal, Canada as part of the Walmart Foundation funded Food Loss & Waste Implementation Program.


We identified and helped Nature’s Touch implement 13 recommendations that decreased food waste throughout various stages of processing. We have highlighted three of the most impactful opportunities for Nature’s Touch below:

1 | Montreal | 15,587 kg/year in Fruit Savings

A large amount of product was being lost during packaging in the fillers due to bags not being fully open or overfilling of bags. Our team helped Nature’s Touch recognise the importance of improved maintenance and mechanical fine-tuning of bag sensors and bag openers to reduce the amount of product that misses bagging – saving 15,587 kg/year, which is equivalent to 10,000 meals in terms of calories.

2 | Abbotsford | 49,493 kg/year in Blueberry Savings

In the calibration drum machines, blueberries were often at risk of falling in between the cracks, or off the sides. Therefore, significant guarding has been put in place to stop this. Flaps have been installed to direct fruit into the totes below and prevent side losses, averting 49,493 kg/year from going to waste.

3 | Abbotsford | 66,817 kg/year in Fruit Savings

We noticed that in the transfer from the conveyer belt to the elevator there were frozen fruit losses (mango and strawberries), so Nature’s Touch installed a guide on the floor to make sure all frozen fruit is pushed to the elevator. So far this has eliminated 100% of previous losses (66,817 kg/ year) – or 45,073 meals a year.

Nature’s Touch has implemented 13 recommendations that decreased food waste throughout various stages of processing. These included avoiding losses in conveyer transfers, installing guarding and sanitary catches under various machines or transfers, reducing gaps in the processing line, and many other machine-related improvements. Something as simple as welding a metal plate over a gap between two sections of the processing line saved $28,695 a year, 8,838 kg of blueberries a year, and only cost $1,500 to install. Thanks to the funding from the Walmart Foundation, these two facilities became ones that won’t allow food loss and waste (or blueberries) to fall through the cracks.


Financial | $824,100 per year
Environmental | 422 tonnes CO2e and 276,022 kg of food waste/year
Social | 195,000 meals* 

*calculated based on calorie consumption