Operations Director, Spain
Gemma is currently Director of Operations at Anthesis Lavola, our business in Spain. Within the Operations area, Gemma develops public bids (national and international tenders) and private bid templates (standardisation and continuous improvement), manages contracts (NDAs, subcontracting, collaborations, etc.), plans projects (team workloads according to skills and competencies) and monitors project deliveries.
Addtionally, Gemma monitors projects to ensure they are economically sound and manages invoicing and customer billing. She also detects and manages process incidents linked to Quality procedures (ISO 9001, 14001 and 50001).
Gemma’s career with Lavola began in the Quality area, where she focused on defining processes, corrective actions, and making improvements. Before joining the Lavola team she was an annual account auditor in an international firm.